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Education agent FAQs

Please visit September 2020 page for the latest information on how we plan to teach in the September 2020 trimester.

Q: Who should I contact if I have an enquiry about ARU College?
A: For marketing, recruitment and general enquiries, please reach out to your ARU College regional manager (if you know this person), otherwise, please contact

Q: Is the ARU College admissions team still working and issuing offers?
A: Yes, we are fully available and more than happy to assist.

Q: Are there any online events or seminars hosted by ARU College?
A: Yes, we will be emailing details of upcoming online events. These will be updated on our website shortly. Please see our events page for latest webinar schedule and recordings.

Q: Can I organize bespoke training for my counselling staff during this time?
A: Yes, please contact your ARU College regional manager or alternatively email if you would like to request training for your staff and we will aim to accommodate.

Our commitment to you

These are challenging times for you, our partners, but we want to reassure you that during these times, ARU College, Navitas and our University partner, ARU, are here to support you.

Our immediate concern is, of course, the health and well-being of you, our partners and friends, and the health and well-being of your families, students and applicants. This is a significant time of uncertainty for us all, but I would like to reassure you that our teams are set up working from home and ready to support you, your students and applicants in any way that we can.

We have published on our September 2020 page information about our delivery options during the next intake, we have expanded the list of accepted English qualifications as we know access to IELTS and ELPT have been impacted and we will of course keep open lines of communication open with you. So please do get in touch and feel free to share our contact details for anyone that you feel that we can help.

Get in touch:

Speak to us right now on Live Chat by just visiting the ‘chat box’ or drop an email to

Please do keep in touch during these challenging times, but above all, please stay safe and be rest assured that we are here to support you now and in the coming weeks and months and will still be here when we come out of the other side of this global crisis, together.

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