TAP Privacy Notice
Introduction
Navitas respects your right to privacy. This privacy notice explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights.
Navitas reserves the right to make changes periodically to this Privacy Notice at our discretion, when needed. Any changes will be communicated to you, so you are kept up to date with the information you are entitled to.
Navitas
Navitas is a global education provider (ABN 69 109 613 309). Our head office is in Perth, Western Australia at the following address:
Navitas Pty Ltd
Level 9/143 St Georges Terrace,
Westralia Square 2,
Perth
WA 6000
Australia
The Company has subsidiary companies and affiliated organisations operating in Australia, New Zealand, Canada, UK, Europe, Africa, Southeast Asia, North Asia, South America, the Middle East, and the USA, collectively called the “Company”.
The European head office is in the UK at the following address:
Navitas UK Holdings Limited
The Lambourn
Wyndyke Furlong
Abingdon
Oxfordshire
OX14 1UJ
You can contact Navitas for any privacy related questions or concerns, from any country in the world by emailing the Privacy Team at privacy@navitas.com
The personal data are we collecting from you and how we will use it.
We are collecting from you the following personal data:
Full name
Email address
Nationality
Stage of your admissions journey
The purpose of this data capture is listed below for clarity:
- To support you throughout your admissions journey
- To provide individualised email support from our dedicated Student Recruitment Advisors
- To share valuable and relevant information with you regarding your college/campus of interest.
Your personal data will be stored in Salesforce, our secure CRM system. We will also upload your data into Marketo, an email software that will enable us to share valuable and relevant information with you throughout your admissions journey.
You are entitled to withdraw your consent to receive email marketing communications at any time by contacting us at privacy@navitas.com
The lawful basis for collecting and processing your personal data
Article 6 condition for lawful processing is – Consent
How long do we keep your personal data?
All personal data taken with your consent will be kept and used for no more than 2 years.
Sharing your personal data
Navitas will not share your personal data with another organisation.
Processing and transferring your personal data
Navitas is a global organisation. We have operations in many different geographic regions, and our head office is in Australia; therefore, we will share your personal data internationally, within our business.
Where your personal data is shared internally across Navitas and the countries it resides in, there is an Intra-Group Data Sharing Agreement, which includes the required safeguards, including, the new Standard Contractual Clauses, from the UK Information Commissioners Office (ICO).
Your rights over your personal data explained
The rights you have may be different depending on where you live in the world, or where in the world Navitas is using your personal data.
If your country is not listed below, please contact: privacy@navitas.com for further information.
If you live in the UK or the EU (including Liechtenstein, Norway, and Iceland) your rights are listed below. Please note greyed out “rights” are not engaged due to our lawful basis being legitimate interests.
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to Portability
- Right to object
- Automated individual decision-making, including profiling
If you live in Australia, you have the right to:
- Request anonymity and pseudonymity
- Request for information not to be used for marketing purposes
- Access and review personal data we hold about you
- Rectify/correct any inaccurate personal information we hold about you
If you live in New Zealand or Canada, you have the right to:
- Access and review personal data we hold about you
- Rectify/correct personal data we hold about you
If you live in the United States of America, you have the right to:
- Access and review personal data we hold about
- Rectify/correct personal data we hold about you
- Be informed of any disclosures
- Request deletion of your information
For any questions, queries, or to make a request, no matter where in the world you are located, please email privacy@navitas.com
Questions or issues you may have
If you are contacting us to complain about an alleged breach of this privacy notice, or you have a question, please provide us with as much detail as possible so that we can deal with your concern quickly and effectively. We will take every privacy complaint seriously and assess it with the aim of resolving the issue swiftly.
Our contact details
If you wish to contact the DPO for Navitas, and raise any queries or concerns, they can be contacted via privacy@navitas.com
Contacting your supervisory authority
If you need to make a complaint about how Navitas collects and uses your personal data, we kindly ask that you contact us in the first instance on privacy@navitas.com. The Regulators, no matter what country they reside in, would prefer that Navitas tries to resolve any issues with you first before you contact them.
However, the Regulators are there for your concerns, and if you feel Navitas has not handled your complaint appropriately, we encourage you to contact them. Navitas is committed to open and transparent processing of your personal data and welcome the Regulators view.
You may contact the Regulator in whichever country you live and details of them can be found via a quick Google search, if you are not already aware of them. Alternatively, please reach out to our privacy team for advice, they will be happy to assist you.
UK
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: casework@ico.org
Telephone: 0303 123 1113
Website – www.ico.org.uk
Australia
Australian Information Commissioner (OAIC)
Telephone +61 1300 363 992
Email: enquiries@oaic.gov.au
Website: www.oaic.gov.au